I was a bit bummed to see that you ship using Styrofoam peanuts especially after reading your Social Responsibility commitment. Is there any way you can use a different packing method?
First of all, I really appreciate Kelly for writing. So many customers would have just gone, “Hey, what gives? Bramble Berry says they strive to be environmentally friendly but then they send me these hideous, terrible-for-the-environment-green-packing-pellets-of-Mother-
Earth-death,” rolled their eyes and moved on. Thanks for giving me the opportunity to tell you why we use those little hideous green puff balls to get your package to you safely.
First things first, we get it. We don’t like those little green ecologically damaging messy ball of air more than you do. In fact, given that they litter our office, cost us a minor fortune and take up a bunch of storage space, I’m willing to bet we like them even less than you do.
But, we haven’t yet found anything better to ensure your package gets to you safely. We have tried what feels like everything – from the air packets (disaster disaster disaster), to the bio-degradeable peanuts (one broken bottle and they totally disintegrate, ruining the entire package), to paper (heavy, expensive, and doesn’t provide great cushion when wet) to strange, crinkly, weird , cut up randomly odd paper strip thigies with foam inside them (didn’t work) and a couple more that I’m not remembering. Oh yes, and the cut up cardboard strips that cost a fortune, were heavy and left the package-reciver with 5 pounds of cut up cardboard strips. That was not a popular experiment.
So, we do our best. We recycle. We give back to charitable causes. We’re energy neutral. We buy solar and wind power. We donate our time to non-profits. And we try not to waste anything in our office. And, I compost at home (do I get extra bonus points for that?). But, when it comes to getting your packages to you safely, in the lightest weight shipping box we can, for the best price… Green packing peanuts can’t really be beat.
If you have a better option or are using something different at your company, please write me. I really want to learn about it and try it in our company. Anything to help save the planet, one box at a time.