Thank you to all of our Bramble Berry friends and fans who have been such a big support this year. We love working with you and for you and feel so delighted, thrilled and humbled to be surrounded by such great customers and inspiration.
We are taking a couple days off to relax and laugh with family and friends before coming back to the warehouse to do inventory.
Inventory is a laborious process that involves counting every single item in the warehouse; literally, hand-counting out all of the bottles of essential oil, weighing all the partial drums of fragrance, combing through the colorant racks to get an accurate count of everything and then crawling up and over mountains of bottles in the the ‘bottles’ room to count each and every bottle. The entire process usually takes the Bramble Berry team 2 days to count and then 1 day of recounts. Any initial count that is more than 10% off gets counted again. And again. And again by different people each time. Though we hope to be done with the inventory process by the 30th and shipping orders on that day, we don’t want to over promise. When you go to our homepage, you’ll see our handy dandy “If I order today, when can I expect my order?” shipping chart. This is how you can determine the worst-case scenario of when your order will arrive at your door. This chart is updated daily to give you the most information possible.
Right now, we are officially “closed” for shipping orders until inventory is finished (best case: December 30th; worst case: January 4th). If you have any questions, you can always email us at info (at) brambleberry (dot) com or phone us at 360.734.8278. We will be answering phones and emails during inventory to take orders, answer questions and chat soap. If you need anything, please don’t hesitate to call or email.
I hope you and your family have a wonderful, safe and happy holiday. Thank you again for your support and loyalty in 2009. It means so much to all of us.
Merry Christmas from all of us here at Bramble Berry