I’m sure you’ve heard the buzz about Starbucks serving up bugs in their beverages? I kid you not coffee drinkers. Because of the highly-publicized customer response, Starbucks changed their ingredients. Apparently it really “bugged” their customers (sorry about the bad pun, I couldn’t help that one). Not only is Starbucks a home-grown company (whoop whoop, Seattle!), I admire Howard Shultz (read why in this great Fortune magazine article about him) and his latest venture: Create Jobs for USA. In this case, I respect how Starbucks listened to customers and changed the way they were doing things in a quick and efficient manner, showing that they really do care about the ‘little guys’. Hemi, over at Fooducate Blog, shared Starbuck’s response to the controversy. They were kind enough to let us share the blog post with our readers. I’m especially paying close attention to how Starbucks put the customers first and how that can apply to my business (and hopefully yours!). Thanks, Hemi! See original blog post here. ~Anne-Marie
In one of the quickest turnarounds we’ve seen in the food industry, Starbucks has just announced that it will be removing the red bug coloring from its Strawberry Frappucino and other red foods. A few weeks ago, a vegan Starbucks barista shared his discovery of carmine with vegetarian blogs, and the news went viral. Heck, even our post about it (with a close up picture of the red bugs) went viral. [Read more…]